This wig has a nice style and the quality of the cap is good. The smart lace could use a little more density so that it's not so visible.
Customer service is excellent and I would rate it a 5 star.
Update: I've been wearing this wig for about 6 months now and it still looks good. It looks very natural and it's very easy to maintain. Most of the time I just Shampoo and deep condition and let it air dry to get a beach wave style.
The lace front is actually good and it's better not to have more hair there because the hairline looks more natural when it's a a little thinner.
I would buy this wig again and maybe try different colors.