I am so happy with the product. I talked with customer service a few times prior to my purchase and they were very helpful. Mo was patient and answered all of my questions. My hair is thinning and I just wanted something to give me a little volume when I was going out. I didn’t want to do extensions because they are there every day. I don’t need additional volume to mow my lawn. ðŸ˜ This is just what I was looking for. Thank you.